If you are having trouble getting Vieta to work on your device, here are a few troubleshooting checks to work through first:

  1. Check that Bluetooth is enabled and Vieta has permission to use Bluetooth in your device's settings
  2. If the video isn't streaming, try downloading a ride in 1080p quality first
  3. Ensure that your device meets our minimum recommended specifications
  4. Update your device to the latest available OS releases
  5. Give your devices a full reboot (power off completely, on again)

If that does not help, please try searching the knowledge articles for more solutions. Alternatively, if you provide additional information on your specific issue, we may be able to find a solution for you.